Oncology Certified Nurse (OCN) Nursing Practice Test

What action is not recommended for enhancing nurse-patient communication?

1. Encouraging patient questions

2. Providing detailed explanations

3. Using medical jargon

4. Soliciting patient feedback

The correct answer is: Using medical jargon

Using medical jargon is not recommended for enhancing nurse-patient communication because it can create barriers rather than facilitate understanding. Medical terminology is often complex and may be unfamiliar to patients, leading to confusion or misinterpretation of important health information. Effective communication requires that information be presented in a clear and concise manner, allowing patients to grasp their conditions, treatments, and care plans without feeling overwhelmed or intimidated by technical language. In contrast, encouraging patient questions fosters an open dialogue and ensures that patients feel comfortable expressing their concerns or uncertainties. Providing detailed explanations helps patients understand their diagnosis and treatment options, which empowers them in their care journey. Soliciting patient feedback actively involves them in their care process and provides valuable insights into their preferences and needs. These practices all promote better understanding, trust, and partnership in nurse-patient relations, ultimately leading to improved health outcomes.